FAQ

SAMWISE is a web-based tool that provides support to prepare a safety assessment of drone operations in the Specific category according to the SORA methodology.

SAMWISE guides the operator through all the steps of the risk assessment following the SORA methodology. By providing the details of a drone operation, SAMWISE quickly evaluates its feasibility and identifies the related technical and operational requirements. In addition, SAMWISE PRO supplies the operator with the completed report of the analysis, including the certification of the mitigations carried out.

SAMWISE was created by EuroUSC Italia, a leading consultancy company in the field of drone regulations and safety. EuroUSC Italia has a consolidated experience on SORA: it was one of the members of the JARUS group that developed the methodology and since 2016 it offers different kinds of courses related to it.

SAMWISE can help you in quickly understanding the feasibility of your drone operation before you start preparing a full safety assessment. Once obtained the final report, the operator will be able to apply for an authorisation to fly.

SAMWISE provides support in preparing the safety assessment for your application. However, the output of the analysis or the information contained in the final report should always be reviewed before the submission to the CAA. If you need assistance to draft a complete safety assessment or you need an independent evaluation of your compliance with the requirements, you can contact EuroUSC Italia at info@eurousc-italia.it for a dedicated quotation.

No, SAMWISE is an online tool. You need to sign in to “Registration”, set up your profile, choose the subscription plan that is right for you and start your risk assessment.

Setting up an account is really easy and only takes few minutes. You will need to fill in the registration form with your name, email address and password. In your account, you can create new assessments, modify existing ones and evaluate the feasibility of your drone mission in the Specific Category. With SAMWISE Pro you will be also able to upload and manage your documents to demonstrate compliance to the SORA’s Operational Safety Objectives and mitigations and download an editable report of your SORA analysis at the end of the assessment.

Yes. Users must be older than 16.

You can change the details of your account on the “My profile” page.

To reset your password, go to the “Login” page, click on the password recovery banner and follow the onscreen instructions. You will receive an email with a link to set a new password. Once the password is reset, you will receive an email of confirmation.

You need to click on the “My profile” page and select “Upgrade” in the “subscription” section. You will be able to choose between one of the 4 plans.

You need to click on the “My profile” page and select “Downgrade to free plan” in the “subscription” section. Remember that if you have pre-payed your subscription, you will be able to use it until its expiration.

It is possible to delete your account clicking on the “My Profile” page and selecting “Cancel your account” in the “setting” section.

You can pay with any Credit Card. Once you have chosen the subscription that is right for you, select the payment method, insert the number of your card, its CVC and expiration date, and your CAP. Then, fill in the “Billing Details” form and select “Upgrade Subscription”. You will receive an email confirming that your subscription plan has been successfully upgraded.

In the “Payments” section of your profile you can check the date and status of your payments. You can also download the invoice of your payments.

To interrupt the automatic renewal, you need to select “Cancel” in the “Subscriptions” section of your account.

The invoice will be sent to the registration email within 7 working days from the payment. The electronic invoice (only for Italian subscribers) will be received via pec within 9 days.

If you do not receive the invoice within 7 days, please contact info@online-sora.com.

It is possible to edit your assessments if they are not finalized. To edit your assessment click on the dedicated button in your “My Assessments” page.

If you want to edit an assessment that is completed and for which the editable report has been generated you need to clone it using the dedicated button.

The assessments created before February 4th 2021 cannot be edited.

In order to download  the final report of your analysis in word format you need to:

• subscribe to one of the Premium Plans (Silver or Gold).
• complete your risk assessment by uploading the required supporting evidence. If some evidence is not available you can upload a dummy document but be careful that once an assessment is finalized it cannot be modified anymore. If you want to change something you would need to clone your assessment into a new one.

To upload documents, you need to access your account, click on “My documents” and then “Choose file”. Once you have selected the documents, click on “Upload” and they will appear in the page.

Your documents are stored under the conditions set out in your plan for all the duration of your subscription. In case of downgrade to a free plan, the documents remain available for 30 days before being deleted. In case of upgrade to one of the premium plans, the user needs to reupload his previous documents of assessment. Finally, in case of downgrade from a gold to a silver plan, the user needs to delete the extra documents within 30 days, otherwise the oldest ones are deleted.

This site is purely informational in nature and its contents are made available without warranties of any kind, either express or implied.

The information on this site is compiled and provided by EuroUSC Italia, applying great diligence and care. However, EuroUSC Italia does not warrant that the contents are accurate, valid, reliable, complete, comprehensive, correct or up-to-date, that this website will be available at any particular time or location, that any defects or errors will be corrected, or that the content is free of viruses or other harmful components.

EuroUSC Italia shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages (including, but not limited to, damages for loss of business profits, business interruption, or loss of programs or information) that result from the use or inability to use such site, or from the use or non-use of the information provided herein, in particular for, but not limited to, errors or omissions in the contents of the website, consequences of its use or non-use, or inaccurate transmission or misdirection.

Information posted on this site does not alter, fulfil, or replace States’ reporting and notification requirements, or other similar obligations, as provided by the Chicago Convention on International Civil Aviation, its Annexes, or any other applicable instruments of law.